Zingtree Tags: custom decision tree

4 Unexpected Ways to Personalize Decision Trees

Anyone with a Zingtree account can make a decision tree (trust us, we designed it to be simple!), but it takes a certain level of commitment to your trees and your organizational needs to take things just a little bit further.

Customization is one of our strong points; we understand the importance of creating an extension of your brand within the decision trees you build. For that reason, we made it as easy as possible to personalize troubleshooters, FAQ’s, scripts and more in a few fun, helpful ways.

1. Images

Visuals can often go over-looked when it comes to more technical use-cases. In fact, around 65% of people are “visual learners” — appeal to the majority! Including how-to’s and other types of images into your decision trees can help your users understand what you’re trying to convey as well as beautify the whole process.

2. GIFs

Images that can actually move are incredibly useful for describing specific steps, pointing out where one needs to click to on your website, and even injecting a bit of personality into decision trees. Inserting GIFs in your trees can help customers understand and absorb much more easily than a general, text-heavy explanation.

3. Icons

Small, yet mighty tools of design, icons are just another way to customize your decision trees’ look and feel. Zingtree taps into the amazing power of FontAwesome, so you can add the icons you want just by inserting the proper HTML. For example, to add a little car icon to a button, just insert this code into the button text:

<i class=”fa fa-car”></i>

4. Custom CSS

For everything else and then some, upload your own custom CSS file to our platform, or download our simple CSS file. You can use Zingtree styling to modify every element to your liking —  tweak everything from colors and icons (mentioned above), to logos and fonts.

Looking for more great ways to build your decision trees? View our blog for inspiration, ideas and more.

How to Use Zingtree’s Gallery to Build a Decision Tree

We created the Zingtree Gallery with you in mind, making it simple to generate powerful decision trees to fit your needs. In the online Gallery, you’ll find a helpful selection of pre-made Trees that can be explored, copied and customized for any project.

The existing decision trees in the Zingtree Gallery have all been created by other Zingtree authors, and are free to use for inspiration or duplication. You’ll find robust, pre-made decision trees spanning many key areas, including Customer Support / Troubleshooting, Call Centers, Training, Medical, and more.

All of the trees found in our online Gallery are free to view, export, or embed into your own website. You can even view live usage statistics and graphs, or submit your own generated Tree to help others!

Follow these instructions to copy and use a gallery tree:

  1. Head to the Gallery and select the decision tree you’d like to use.
  2. Choose to Play the demo to see a live preview, Examine to explore reporting, editing and design tools, or Copy to create a duplicate for your personal account.
  3. After Copying your decision tree of choice, rename it and add an appropriate description.
  4. Manage your new Tree from “My Trees” on the Zingtree website, where you can edit, preview and more!

Visit the Zingtree Gallery to get started, or contact us with any questions!