April 2020 Updates
While sheltering in place this past month, we’ve been able to make a lot of improvements and...
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Integrating Decision Trees with DocuSign
DocuSign is a popular, powerful way to get legally binding eSignatures on documents. Instead of...
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Zingtree Launches New Solutions for Healthcare Community to Fight COVID-19 Crisis
Partnership with Binary Fountain will offer Zingtree self-assessment tool to more than 275...
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Freshdesk Agent Scripting App Version 3.0
Update April 11, 2020: Version 3.0 of the Agent Scripting app now supports Instant Notes. If...
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Zapier Decision Tree Integrations with Zingtree
Our Zapier app makes it easy to send data collected during each Zingtree session to 2000+...
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Zingtree Helps Victoria’s Health Organization Launch COVID-19 Self-Assessment Tool in Two Days
Health organizations around the world have been working non-stop to deliver accurate information...
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How is Zingtree Part of the Next Best Action Movement?
Effective organizations know that personalization is absolutely key to achieving customer success....
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Instant Notes for Contact Center Agents via Decision Trees
Many of our contact center customers require their agents to enter notes into their CRM or Help...
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2020 Q1 Updates
In spite of all the world’s craziness of late, we’ve been hunkering down working...
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Zingtree Discounted for Healthcare & Medical Facilities to Support Coronavirus Efforts
We, at Zingtree, understand the enormous impact that the coronavirus (COVID-19) is having on our...
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Create Zendesk Tickets from Zingtree Decision Trees
Updated March 12, 2020: Added support for targeting a specific Zendesk Ticket Form. Do you use...
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Zendesk Agent Scripting with Instant Notes – Version 15
If you’re a Zendesk user in a Contact Center environment, you’ll want to be using the...
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How to Set Up Zendesk Agent Scripting with Instant Notes – Version 16
This article shows how to set up the Zendesk Agent Scripting app with Instant Notes. Go here if...
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The Best Way to Build a Decision Tree
Decision trees are a powerful tool to help people simplify complex scenarios, allowing us to...
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Decision Trees with Lookup Tables
We get asked a lot about how to easily incorporate a lookup table in decision tree logic. For...
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