Zingtree Blog

How to Create Outbound Call Center Scripts with Objection Handling

Mar 21, 2019 | Call Centers, How To, Sales & Marketing

We’ve seen a lot of our customers ask about how to use Zingtree to create an outbound call...

Make Decision Trees with Reusable Content with Zingtree Libraries

Feb 20, 2019 | Business, For Beginners, How To, Knowledge Management

Have you ever required a way to access and reuse the information in your decision tree nodes in...

Zingtree: First Updates for 2019

Feb 18, 2019 | Product Updates, Zingtree News

The new year is always a good time to introspect about what you’ve been doing the previous...

How to Do Math Calculations in Decision Trees

Feb 10, 2019 | How To, Product Updates

Updated Feb. 10, 2019 If you’re using Data Entry Fields or Merge Variables to...

5 Ways to Get More Out of Zingtree in the New Year

Jan 28, 2019 | Business, Customer Support, Customization, For Beginners, How To, Sales & Marketing, Use Cases

A new year is always a new chance to look at things with fresh eyes and do things better....

7 Big Call Center Predictions for 2019

Jan 16, 2019 | Business, Call Centers

Call centers are constantly changing and adapting to fit the growing needs of customers, and...

The Most Simple Ways to Build an Interactive Decision Tree

Jan 3, 2019 | For Beginners, How To

Zingtree’s decision tree platform makes it easy to offer your end-users an interactive way...

Top 7 Decision Tree Examples for Streamlining Your Business

Dec 19, 2018 | Business, For Beginners, Use Cases

Decision trees are incredibly versatile and powerful tools for call centers, support teams,...

Fall 2018 Updates: What’s New & Improved with Zingtree Decision Trees

Dec 17, 2018 | Product Updates, Zingtree News

As always, we prioritize the needs of our customers first. This Fall’s updates include some...

The Ultimate Online Decision Tree Maker for Any Need

Dec 11, 2018 | For Beginners, Use Cases

A decision tree maker is the best tool for simplifying complicated processes, including those...

7 Tips for an Effective, Interactive Knowledge Base

Dec 6, 2018 | CRM, Customer Support, For Beginners

These days, there are quite a few solutions for improving customer service and support in...

Clever Ways to Make Customer Support Less Annoying

Nov 28, 2018 | Customer Support, Use Cases

As business owners, brand managers, and people with an investment in the companies that we work...

This Year, Give Your Customers the Gift Of Great Holiday Support

Nov 20, 2018 | Business, Call Centers, Customer Support, eCommerce & Retail

Customer service can be particularly demanding during the holiday season. From November all the...

Configuring Okta Single Sign-on

Nov 15, 2018 | Integrations, Security

If you’re looking for a way to get started with securing access to your trees via Single...

How to Embed a Decision Tree on Your Website

Nov 8, 2018 | How To, WordPress

Interactive decision trees are most helpful and easily available to those who need them when...

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