The Customer Support Stack You Need in 2019
Exceptional customer support has long been a crucial element to any successful company, and that...
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Push Live: A Simple Decision Tree Publishing and Approval Process
Updated July 9, 2019 Some of our larger customers have asked for a simple process for managing...
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June 2019 Updates
The big news for June is the addition of multiple Super-users and Billing Admins. Previously, you...
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The Ultimate Step-by-Step Cold Calling Script
Today we may prefer sending emails or instant messages, but that doesn’t mean that cold calling...
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Business Process Decision Trees with Time-based Escalation
As many of our customers are using Zingtree decision trees to help standardize their business...
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May 2019 Updates
We’re a little late in our monthly updates post due to an exciting new feature: Escalation....
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How to Use Process Flows to Build Mailchimp Lists
Updated June 7, 2019 for Mailchimp changes As end-users are using your Zingtree decision...
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How to Test and Debug Decision Tree Logic Nodes
You’ve built out your tree and added Logic nodes, but why aren’t you getting the results you’re...
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Salesforce Agent Scripting App
Updated June 17, 2019 Zingtree makes is easy to do agent scripting right inside Salesforce –...
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Legal Decision Trees to Simplify Legal Processes
Using legal decision trees can be a helpful tool for lawyers, their clients, or anyone looking to...
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Add Authors and Set Permissions for Your Decision Trees
Updated May 6, 2019 In this quick article, we explain how Zingtree handles administrative rights...
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April 2019 Updates
As we finally head into Spring, we’ve made Zingtree even easier to use, so you’ll have...
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Tools to Prune Decision Trees
When authoring interactive decision trees, your trees usually start small, and then slowly grow to...
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March 2019 Updates
Over the past six weeks we’ve spent a lot of time polishing Zingtree. We continue to listen...
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How Nectar Desk Works with Zingtree Agent Scripts
These days, customer relationship management (“CRM”) systems are integral to the success of any...
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