Salesforce Agent Scripting App (Beta 2)
Updated May 21, 2019: Now supports Lead Objects, and LIVE tree IDs Zingtree makes is easy to do...
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Legal Decision Trees to Simplify Legal Processes
Using legal decision trees can be a helpful tool for lawyers, their clients, or anyone looking to...
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Add Authors and Set Permissions for Your Decision Trees
Updated May 6, 2019 In this quick article, we explain how Zingtree handles administrative rights...
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April 2019 Updates
As we finally head into Spring, we’ve made Zingtree even easier to use, so you’ll have...
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Push Live: A Simple Decision Tree Publishing and Approval Process
Updated April 29, 2019 Some of our larger customers have asked for a simple process for managing...
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Tools to Prune Decision Trees
When authoring interactive decision trees, your trees usually start small, and then slowly grow to...
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March 2019 Updates
Over the past six weeks we’ve spent a lot of time polishing Zingtree. We continue to listen...
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How Nectar Desk Works with Zingtree Agent Scripts
These days, customer relationship management (“CRM”) systems are integral to the success of any...
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How to Create Outbound Call Center Scripts with Objection Handling
We’ve seen a lot of our customers ask about how to use Zingtree to create an outbound call...
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Make Decision Trees with Reusable Content with Zingtree Libraries
Have you ever required a way to access and reuse the information in your decision tree nodes in...
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Zingtree: First Updates for 2019
The new year is always a good time to introspect about what you’ve been doing the previous...
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How to Do Math Calculations in Decision Trees
Updated Feb. 10, 2019 If you’re using Data Entry Fields or Merge Variables to...
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5 Ways to Get More Out of Zingtree in the New Year
A new year is always a new chance to look at things with fresh eyes and do things better....
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7 Big Call Center Predictions for 2019
Call centers are constantly changing and adapting to fit the growing needs of customers, and...
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The Most Simple Ways to Build an Interactive Decision Tree
Zingtree’s decision tree platform makes it easy to offer your end-users an interactive way...
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