Author: Bill Zing

Fall Updates 2019 – Document Nodes, More Zendesk Support

Fall is officially here, which means most people are now hunkering down and getting productive...

Do you use Zendesk to manage technical support? If so, you can use Zingtree decision trees to...

Over the past month, we’ve continued to improve our core product. Most notably, there is now...

If you’re a Zendesk user in a Contact Center environment, you’ll want to be using our...

This article shows how to set up the Zendesk Agent Scripting app. Go here if you want to learn...