How to Use Decision Trees to Fill PDF Forms
When filling in PDF forms, individuals can often input information in the incorrect format due to...
Read More
Business
How is Zingtree Part of the Next Best Action Movement?
Effective organizations know that personalization is absolutely key to achieving customer success....
Read More
Guest Post: 9 Ways to Make Your Small Business Deliver Excellent Customer Service
The business landscape has grown increasingly competitive as the internet has transformed the...
Read More
Business Process Decision Trees with Time-based Escalation
As many of our customers are using Zingtree decision trees to help standardize their business...
Read More
How to Use Process Flows to Build Mailchimp Lists
Updated June 7, 2019 for Mailchimp changes As end-users are using your Zingtree decision...
Read More
How Nectar Desk Works with Zingtree Agent Scripts
These days, customer relationship management (“CRM”) systems are integral to the success of any...
Read More
Make Decision Trees with Reusable Content with Zingtree Libraries
Have you ever required a way to access and reuse the information in your decision tree nodes in...
Read More
5 Ways to Get More Out of Zingtree in the New Year
A new year is always a new chance to look at things with fresh eyes and do things better....
Read More
7 Big Call Center Predictions for 2019
Call centers are constantly changing and adapting to fit the growing needs of customers, and...
Read More
Top 7 Decision Tree Examples for Streamlining Your Business
Decision trees are incredibly versatile and powerful tools for call centers, support teams,...
Read More
This Year, Give Your Customers the Gift Of Great Holiday Support
Customer service can be particularly demanding during the holiday season. From November all the...
Read More
How Decision Trees for Insurance Can Simplify Policies & Procedures
Having exceptional customer service isn’t reserved for typical B2C companies. In such a...
Read More
5 Reasons Why Shoppers Might Hate Navigating Your Website
Your customer-facing website is meant to be an environment that welcomes, informs, engages,...
Read More
8 Stats That Prove You Need A Knowledge Management System
A knowledge base – also called a knowledge management system (KMS) – is the repository...
Read More
How Do You Measure Success in BPO Call Centers?
BPO (Business Process Outsourcing) is an industry experiencing rapid growth, with predictions that...
Read More