Call Centers

Sending JS Messages from Embedded Decision Trees to Container Pages

Sep 1, 2020 | Call Centers, Integrations

Zingtree Classic This documentation is for Zingtree Classis. Click the tab above if you are...

Freshdesk Agent Scripting App Version 3.0

Apr 11, 2020 | Call Centers, Freshdesk, Zingtree News

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

How is Zingtree Part of the Next Best Action Movement?

Mar 28, 2020 | Business, Call Centers, Customer Support

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Instant Notes for Contact Center Agents via Decision Trees

Mar 20, 2020 | Call Centers, Product Updates, Zingtree News

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Zendesk Agent Scripting with Instant Notes – Version 15

Mar 3, 2020 | Call Centers, Integrations, Zendesk, Zingtree News

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

How to Set Up Zendesk Agent Scripting with Instant Notes – Version 16

Mar 3, 2020 | Call Centers, Integrations, Zendesk

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Why You Need to Use an Interactive Agent Scripting Tool in Your Contact Center

Feb 14, 2020 | Call Centers

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Guest Post: 5 Indispensable Telesales Tools for Inside Sales Teams

Feb 6, 2020 | Call Centers

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

The Top 10 Call Center KPIs You Need To Know

Jan 14, 2020 | Call Centers, Customer Support

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

How To Choose The Call Center Tool That’s Right For You

Jan 2, 2020 | Call Centers, Customer Support, How To

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Guest Post: How to Turn Around a Difficult Customer Conversation

Dec 17, 2019 | Call Centers, Customer Support

Zingtree Classic This document is for Zingtree Classic. Click the tab above if you are...

5 Ways to Hire, Train and Retain Excellent Call Center Agents

Nov 21, 2019 | Call Centers, Customer Support

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Zingtree’s Decision Tree Chrome Extension

Nov 18, 2019 | Call Centers, Integrations

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

Verifying Customers with Zingtree

Nov 8, 2019 | Business Process Management, Call Centers, CRM, How To

Zingtree Classic This document is for Zingtree Classic. Click the tab above if you are...

How To Automate Redundancies In Your Call Center

Oct 17, 2019 | Call Centers, Customer Support, How To

Zingtree Classic This documentation is for Zingtree Classic. Click the tab above if you are...

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