The Best Way to Build a Decision Tree
Decision trees are a powerful tool to help people simplify complex scenarios, allowing us to...
Read More
How To
How To Choose The Call Center Tool That’s Right For You
Achieving operational excellence requires that call center operators keep track of many moving...
Read More
Verifying Customers with Zingtree
Many of our customers have asked for a simple way to include some sort of customer verification...
Read More
How To Automate Redundancies In Your Call Center
Automating processes within your contact center is a crucial step towards optimizing customer...
Read More
How to Help Your Customers Self-Solve & Save Time and Money
The customer experience landscape has changed dramatically in recent years. Today’s customers are...
Read More
How to Build More Efficient Decision Trees with Logic Nodes
Zingtree is a powerful tool to help your customers discover answers themselves. Whether the...
Read More
How Zingtree Uses Automatic Reports for Decision Tree Management
Here at Zingtree, we use Automatically Emailed Reports to monitor the usage of our own decision...
Read More
How To Convince Your Customers to Buy
The Real Value Behind Helping Your Customers Often, businesses can chalk up their efforts behind...
Read More
Push Live: A Simple Decision Tree Publishing and Approval Process
Updated July 9, 2019 Some of our larger customers have asked for a simple process for managing...
Read More
Business Process Decision Trees with Time-based Escalation
As many of our customers are using Zingtree decision trees to help standardize their business...
Read More
How to Use Process Flows to Build Mailchimp Lists
Updated June 7, 2019 for Mailchimp changes As end-users are using your Zingtree decision...
Read More
How to Test and Debug Decision Tree Logic Nodes
You’ve built out your tree and added Logic nodes, but why aren’t you getting the results you’re...
Read More
Add Authors and Set Permissions for Your Decision Trees
Updated May 6, 2019 In this quick article, we explain how Zingtree handles administrative rights...
Read More
How to Create Outbound Call Center Scripts with Objection Handling
We’ve seen a lot of our customers ask about how to use Zingtree to create an outbound call...
Read More
Make Decision Trees with Reusable Content with Zingtree Libraries
Have you ever required a way to access and reuse the information in your decision tree nodes in...
Read More