Summer 2020 Updates
As our customer base continues to grow, the engineering team has been working behind the scenes to...
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Product Updates
Generating Custom Documents Using Document Nodes
Updated August 6, 2020, with HTML File URL variable as a new option. Many Zingtree customers want...
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May 2020 Updates: Better Large Decision Tree Management Tools and More
At Zingtree, we make every effort to use our own tools and decision trees as much as possible. In...
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April 2020 Updates
While sheltering in place this past month, we’ve been able to make a lot of improvements and...
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Zapier Decision Tree Integrations with Zingtree
Our Zapier app makes it easy to send data collected during each Zingtree session to 2000+...
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Instant Notes for Contact Center Agents via Decision Trees
Many of our contact center customers require their agents to enter notes into their CRM or Help...
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2020 Q1 Updates
In spite of all the world’s craziness of late, we’ve been hunkering down working...
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Adding or Updating Salesforce Objects from Decision Trees
Updated Dec. 23, 2019 for adding Salesforce Objects. If you are launching Zingtree decision trees...
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October 2019 Updates – Performance, Task Manager and Usability Improvements
As always, we continue our hard work to make Zingtree better – both for usability and...
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Fall Updates 2019 – Document Nodes, More Zendesk Support
Fall is officially here, which means most people are now hunkering down and getting productive...
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Late Summer 2019 Updates
Over the past month, we’ve continued to improve our core product. Most notably, there is now...
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Midsummer 2019 Decision Tree Updates
We’ve spent the last few weeks focusing on improving your decision tree reporting capability...
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June 2019 Updates
The big news for June is the addition of multiple Super-users and Billing Admins. Previously, you...
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May 2019 Updates
We’re a little late in our monthly updates post due to an exciting new feature: Escalation....
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How to Use Process Flows to Build Mailchimp Lists
Updated June 7, 2019 for Mailchimp changes As end-users are using your Zingtree decision...
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