Create Zendesk Tickets from Zingtree Decision Trees
Updated July, 2020: Added instructions for setting a brand. Do you use Zendesk to manage technical...
Read MoreMar 12, 2020 | Integrations, Zendesk
Updated July, 2020: Added instructions for setting a brand. Do you use Zendesk to manage technical...
Read MoreMar 3, 2020 | Call Centers, Integrations, Zendesk, Zingtree News
If you’re a Zendesk user in a Contact Center environment, you’ll want to be using the...
Read MoreMar 3, 2020 | Call Centers, Integrations, Zendesk
This article shows how to set up the Zendesk Agent Scripting app with Instant Notes. Go here if...
Read MoreSep 9, 2019 | Integrations, Zendesk
Update March 3, 2020: Version 15 is now available. Read more here. Original article: If...
Read MoreSep 9, 2019 | Integrations, Zendesk
Update March 3, 2020: Version 15 is now available. Read more here. Original article: This article...
Read MoreMay 24, 2018 | Call Centers, Product Updates, Zendesk, Zingtree News
If you’re a Zendesk user in a Contact Center environment, you’ll want...
Read MoreMay 3, 2018 | Call Centers, Zendesk
Update: Version 12 is now available. Learn more and install it from here. If you’re a...
Read MoreOct 19, 2017 | Business, Call Centers, How To, Integrations, Product Updates, Training, Zendesk
Update: Version 12 is now available. Learn more and install it from here. If you’re a...
Read MoreOct 17, 2017 | Call Centers, Zendesk
Our decision trees and agent scripts are hitting the road! The Zendesk Relate 2017 event hits New...
Read MoreJun 7, 2017 | Call Centers, Customer Support, Zendesk
It’s no secret that we’re big fans of everything that Zendesk has to offer; so are...
Read MoreApr 11, 2017 | Customer Support, Integrations, Product Updates, Use Cases, Zendesk
Travis A., who is implementing Zingtree for a video technology company, was keen on using Zingtree...
Read MoreMar 20, 2017 | CRM, Customer Support, Salesforce, Zendesk
Positive, effective customer support and relationships are key to building a solid business...
Read MoreDec 27, 2016 | Call Centers, Product Updates, Zendesk, Zingtree News
Update: Version 12 is now available. Learn more and install it from here. Our Contact Center...
Read MoreAug 29, 2016 | Product Updates, Zendesk
A quick update for our Zendesk Agent Scripting users: You now have the ability to see any form...
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