Zingtree Classic

 

This documentation is for Zingtree Classic. Click the tab above if you are using the New Experience (Beta). 

As Zingtree continues to grow and evolve, we’re taking steps to make everything under the hood work smoothly for everybody. There are a few updates to our Freshdesk and Salesforce integrations, some new reporting, and fixes for a few edge-cases our customers have encountered.

New Stuff

  • Node Times – All Trees report (h/t Abner).
  • Salesforce app now can create objects (when running outside of Salesforce).
  • Can set the default organization from the Organizations & Billing page.

Updates

  • Added an API call to update a session result status (i.e. https://zingtree.com/api/session-status-update.php?session_id=12345678&success=Y).
  • Added report preview samples for Change Log. Also, Reset Dates now always goes to the proper place.
  • Can now relaunch a session from a specific node (h/t Ravi).
  • Freshdesk new ticket app sends numbers properly. String fields that are entered as numbers may fail though (h/t Nithin).
  • Freshdesk New Ticket app shows better error messages in case of errors creating the ticket.
  • Updating node results now works faster for accounts with lots of sessions (Kristen).

Fixes

  • All Zingtree Salesforce fields (including new ones) now appear in the Zingtree Salesforce app.
  • Eliminated JS error when previewing.
  • Enabling session notes no longer causes webhooks to fail (h/t Nithin).
  • Firefox 71 now likes OpenSans fonts.
  • Logic node evaluator now removes commas from numeric variables for proper comparisons (h/t Larissa).
  • Logic node tester works properly for simple logic nodes and equals test.
  • No error message when copying node from a large tree (h/t Bonnie).
  • No longer allowed to try to escalate when an escalate time is specified, but no destination node is set.
  • Persistent button clicks on a node with a button click variable no longer reset that variable (h/t Agata).
  • Preview sessions no longer try to escalate
  • Signups are no longer verified until they finish the signup process.
  • Weird Unicode characters in node titles or question no longer cause Designer PNG export to fail (h/t Marianne).

 

New Experience (Coming Soon)

 

As Zingtree continues to grow and evolve, we’re taking steps to make everything under the hood work smoothly for everybody. There are a few updates to our Freshdesk and Salesforce integrations, some new reporting, and fixes for a few edge-cases our customers have encountered.

New Stuff

  • Node Times – All Trees report (h/t Abner).
  • Salesforce app now can create objects (when running outside of Salesforce).
  • Can set the default organization from the Organizations & Billing page.

Updates

  • Added an API call to update a session result status (i.e. https://zingtree.com/api/session-status-update.php?session_id=12345678&success=Y).
  • Added report preview samples for Change Log. Also, Reset Dates now always goes to the proper place.
  • Can now relaunch a session from a specific node (h/t Ravi).
  • Freshdesk new ticket app sends numbers properly. String fields that are entered as numbers may fail though (h/t Nithin).
  • Freshdesk New Ticket app shows better error messages in case of errors creating the ticket.
  • Updating node results now works faster for accounts with lots of sessions (Kristen).

Fixes

  • All Zingtree Salesforce fields (including new ones) now appear in the Zingtree Salesforce app.
  • Eliminated JS error when previewing.
  • Enabling session notes no longer causes webhooks to fail (h/t Nithin).
  • Firefox 71 now likes OpenSans fonts.
  • Logic node evaluator now removes commas from numeric variables for proper comparisons (h/t Larissa).
  • Logic node tester works properly for simple logic nodes and equals test.
  • No error message when copying node from a large tree (h/t Bonnie).
  • No longer allowed to try to escalate when an escalate time is specified, but no destination node is set.
  • Persistent button clicks on a node with a button click variable no longer reset that variable (h/t Agata).
  • Preview sessions no longer try to escalate
  • Signups are no longer verified until they finish the signup process.
  • Weird Unicode characters in node titles or question no longer cause Designer PNG export to fail (h/t Marianne).