We, at Zingtree, understand the enormous impact that the coronavirus (COVID-19) is having on our global healthcare and medical community. We would like to do our part to help. 

Starting today, we are offering Zingtree at a reduced cost, plus additional customer support to all healthcare and medical facilities providing information and care to patients around the coronavirus pandemic. Zingtree’s decision trees can break down complex information into interactive guides for healthcare personnel and patients to quickly access the right information and resources, while also providing medical facilities with valuable data. Zingtree’s trees can be created and live within minutes on your site and system, so there’s no delay in getting time-sensitive information out. 

If you are new to Zingtree, you can sign up and get started for free for 30 days. To apply for the medical and healthcare customer discount, just click the button below. Additionally, you will immediately receive free Zingtree decision tree templates to utilize on your site. 

 


COVID-19 Decision Tree Example

This example decision tree can be found in the Medical category of our Zingtree Gallery. Information contained in the trees have been pulled from the CDC (Centers for Disease Control and Prevention) and other organizations.


Provide Your Personnel with Clear Directions

As information and policies around the coronavirus rapidly change, your medical personnel and screening agents need to have the most up-to-date information. Instead of relying on email communication, Zingtree agent scripts can be built directly into Zendesk and other help desks and tools, to enable your medical personnel and contact center agents to follow the latest protocols and scripts to respond to patients with accurate, updated information. 

Guide Your Patients to the Right Resources

Giving patients a way to identify their symptoms, quickly get the right information, and connect to the right resources can help save lives. Zingtree’s interactive decision trees are used by doctors and facilities to guide patients step by step through symptom evaluation to resources, forms, or direct care options. These clear self-serve guides are accessible via the web or mobile phone, and free up your staff from answering phone calls and emails from patients looking for information, so you can focus on patient care. 

Provide Patients with Up-to-Date Information 

Fast dissemination of accurate information is crucial to patient and community health. Zingtree enables healthcare providers to offer up-to-date information to patients using a simple interface. Even as information and policies constantly change by the hour, you are able to edit your web pages on your own, without waiting on a developer to make those changes for you.

Analyze Demand for Information in the Community

As the pandemic unfolds, we expect to see a spike in patient outreach followed by a slowing demand for information and care over time. With Zingtree’s analytics and reporting, you can see exactly how often patients and community members are viewing your information, accessing resources, and using the guides to understand and anticipate demand for your facility.

 

Decision Tree Analytics: All Tree Stats & All Agent Usage Reports

 

Zingtree is Here to Help You 

We know that it is not only the healthcare and medical community that we can help. We are committed to the businesses, big and small, that are suffering with sales being down, and entering uncharted territory to support a remote workforce for the first time. Zingtree has enabled contact centers, online support, and enterprises around the world to support remote operations through its products. We are ready to brainstorm ways to help you transition to a new way of working, and get you up and running in no time. We encourage you to reach out to us if you think we can help you.