As our customers are getting deeper and deeper into building Zingtrees, it’s become clear that we needed to include a way to help organize nodes in large trees, as well as organize large libraries of trees. So we’ve introduced a new feature called “tagging“, which in essence lets you add a list of category tags to both nodes and trees.
At the node level, you can add one or more tags to each node, and then use the Overview tool to show only those nodes that include a certain tag. This makes it easy to find specific types of nodes.
At the tree level, in Settings, you can add one or more tags to each tree. The My Trees page lets you filter your list of trees based upon those tags. If you’re a call center, agents can also use the tag filter to locate specific trees in the Zingtree Agent Portal.
Are you using tags in a novel way? Let us know via our Feedback form!