Zingtree has always been a great front-end for email support, but why not chat? For any organizations doing live support via chat, Zingtree can be a great time-saver. Not only can customers find answers to their problems before going to chat, but if they open chat, a Zingtree transcript can be delivered along with the first message, which saves the support agent time and avoids asking repetitive questions.
This update has chat integrations for:
Is there another chat system you’d like to see supported? Chat or email us now!
P.S. Thanks to Grégory for this idea!